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Outsourcing, BPO, & Global Business Processes

Outsourcing, BPO, & Global Business Processes

Learn how global outsourcing, BPOs, and business operations work. A 6-month course with internship and COPM certification to prepare you for high-demand roles in business process management.

₹35000

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Has discount
Expiry period 6 Months
Made in English
Last updated at Fri Aug 2025
Level
Beginner
Total lectures 0
Total quizzes 0
Total duration 0 Hours
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Short description Learn how global outsourcing, BPOs, and business operations work. A 6-month course with internship and COPM certification to prepare you for high-demand roles in business process management.
Outcomes
  • Understand how global outsourcing and business operations work
  • Gain skills in client communication, escalation handling & SLAs
  • Learn CRM tools and task management platforms
  • Be ready for BPO, KPO, operations, or process executive roles
  • Obtain the Certified Outsourcing & Process Manager (COPM) certification
Requirements
  • Minimum 12th pass (Graduates preferred)
  • Good English communication skills
  • Basic computer knowledge (MS Office, Email, etc.)
  • Willingness to work in client-facing or backend support roles
  • Laptop with internet access
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